Terms of Use


Terms of Use

To have a clear understanding of the conditions and business practices of Truebacco and the guidelines on how to conduct business with us, please be sure to review our Terms of Use.The use of VapeTruebacco.com by you the customer, agree that the conditions set forth in this agreement are accepted by you without modification of any of the terms and conditions herein. Your use of this Website constitutes your agreement as a whole. Accepting these terms are legally equivalent of signing a written document. Agreement of these terms are required prior to all purchases on this Website.

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Electronic Communications

When you send us an e-mail, or log into our website at www.vapetruebacco.com, you are communicating with us in an electronic format. This gives Truebacco permission to reply back to you in the same electronic format, either by e-mail or text written on our website. Therefore, both parties mutually agree that any agreements, disclosures or notices, contracts or any other communication provided to you by Truebacco satisfies all legal notification requirements.

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Truebacco, www.vapetruebacco.com and other logos, button icons, graphics and scripts are trademarks of Truebacco.

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Compliance with Applicable Laws

User and visitor access to www.vapetruebacco.com is governed by all applicable federal, state, and local laws. All information available on www.vapetruebacco.com is subject to U.S. export control laws and may also be subject to the laws of the country where you live.

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All content included on www.vapetruebacco.com, such as text, images, audio and video clips, photos, icons, seals, stamps, graphics, logos, forms, digital downloads, data compilations, are protected by United States and international copyright laws. Information on www.vapetruebacco.com may NOT be copied or reproduced in any form, or by any means without prior written permissions from Truebacco. Users or visitors are not permitted to publish, modify, distribute, create or copy related works of any material found on www.vapetruebacco.com or any Truebacco publication for any private, public or commercial use.

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License and Site Access

VapeTruebacco.com grants the person interacting with it a limited license to access and make personal use only of www.vapetruebacco.com site. Such grant does not include, without limitation:

  • Download or modify any portion of www.vapetruebacco.com, except through page storing
  • Any resale or commercial use of www.vapetruebacco.com or its content
  • Making derivative uses of www.vapetruebacco.com and its contents
  • Any downloading or copying of information for benefit of a third party
  • The collection and use of any product listings or descriptions
  • Use of any data mining, robots, or similar data gathering and extraction method

Except as noted above, you are not given any right or license by implication or otherwise in or under any patent, trademark, copyright, or proprietary right of Truebacco, or any third party. Any unauthorized use will immediately terminate your permission to use www.vapetruebacco.com. You may not use any Truebacco text, images, audio and video clips, photos, icons, seals, stamps, graphics, logos, forms, digital downloads, or data compilations without the express written permission of Truebacco.

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Copyright Complaints in the U.S.

www.vapetruebacco.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us directly.

1315B Broadway #116
Hewlett, NY 11557
Email: service@vapetruebacco.com

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Reviews, Communications, Comments and any other Content

Truebacco encourage visitors and customers to forward their comments to www.vapetruebacco.com via e-mail, reviews and other forms of communication. Truebacco also encourage visitors and customers to submit ideas, questions, suggestions or complaints directly to service@vapetruebacco.com.

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Risk of Loss

All items purchased from www.vapetruebacco.com or from Truebacco offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass on to you upon delivery to the shipping carrier.

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Your Account

If you use www.vapetruebacco.com, you are responsible for keeping your account and password confidential and for restricting access to your computer. Furthermore, you agree to accept responsibility for all activities that occur under your account or password. Truebacco only sells its products to adults of legal smoking age, who own a credit card and can make purchases with one. If you are under the legal smoking age, www.vapetruebacco.com will refuse service, terminate your account, remove content, and cancel orders immediately.

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We cannot confirm the price of an item until you register an account with us online and complete the online ordering process. Please note that this policy applies only to Truebacco products sold on www.vapetruebacco.com and shipped by Truebacco. If a third-party site quotes prices different from www.vapetruebacco.com, your only course of action is to contact the third-party site to settle any disputes.

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Disclaimer of Limitation of Liability

Truebacco products, www.vapetruebacco.com and all information, materials, products, content, software and services included on or otherwise made available to you through www.vapetruebacco.com are provided by www.vapetruebacco.com on an "as is" basis, unless otherwise specified in writing. www.vapetruebacco.com makes no representations of any kind, express or implied, as to the products or the operation of www.vapetruebacco.com or the information, materials, products, content, software or services included on or otherwise made available to you through www.vapetruebacco.com, unless otherwise specified in writing.

You agree that your use of Truebacco products or www.vapetruebacco.com is at your sole risk. To the full extent permissible by applicable law, Truebacco and www.vapetruebacco.com does not warrant that Truebacco products, www.vapetruebacco.com; information, materials, products, content, software, or services included on or otherwise made available to you through www.vapetruebacco.com; their services; or email sent from www.vapetruebacco.com are free of defects, viruses or other harmful components. Neither Truebacco nor www.vapetruebacco.com will not be liable for any damages of any kind arising from the use of Truebacco products, www.vapetruebacco.com or from any information, materials, products, content, software or services included on or otherwise made available to you through www.vapetruebacco.com, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Certain state laws do not allow limitations on the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. Disputes Any dispute relating in any way to your visit to www.vapetruebacco.com or to products you purchase through www.vapetruebacco.com shall be submitted to confidential arbitration in Brooklyn, New York, except that, to the extent you have in any manner violated or threatened to violate Truebacco's intellectual property rights, Truebacco may seek injunctive or other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

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Site Policies and Severability

Please review Truebacco’s other policies such as Shipping, Return, Exchange and Refund policy posted on www.vapetruebacco.com, which are also part of this Terms of Use. These policies also govern your visit to www.vapetruebacco.com. Truebacco reserves the right to change any and all content contained on www.vapetruebacco.com at any time without notice. Where www.vapetruebacco.com is concerned, if any provision of its terms shall be deemed unlawful, void, or for any reason un-enforceable, that specific provision shall be deemed severable from these ‘Terms of Use’ and shall not affect the validity and enforceability of any remaining provisions.

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Applicable Law

By visiting www.vapetruebacco.com, you agree that the laws of the United States and of the State of New York, without regard to principles of conflict of laws, will govern theses of Use and any dispute of any sort that might arise between you and www.vapetruebacco.com.

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Age Verification

You acknowledge that you are of legal age and over 21 to make purchases on this website.

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Minimum Order Requirements

Wholesale Market: With this account, there is a minimum order per blend: quantity 5. You can place an order through our website and have it shipped to your retail store. Dropship: With this account, there is no minimum order required. You can place an order through our website and have it dropshipped directly to your customer.



MAP Pricing

You must adhere to our MAP (Minimum Advertised Price) policy. MAP is also our MSRP or Retail Price which is strictly enforced. Violation of MAP policy will result in account suspension or termination. Report violators by contacting us directly.



Return, Exchange and Refund Policy

Wholesale Market: With this account, we offer a "Buy Back" program. We will buy back excess inventory from you that is unsalable and in new and unused condition. You are responsible for all shipping charges. We also offer an "Exchange" program. We will exchange excess inventory with you that is unsalable and in new and unused condition. You are responsible for all shipping charges. Dropship: With this account, we only offer product exchange for your customers. Customer is responsible for return shipping charges.



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